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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Ortiz

September 11, 2025

5  out of  5
rating by Mary Ortiz
"La persona que me atendió muy amable muy clara y en español estoy muy sastifecha con la tarifa de mi seguro de vida y autos."
We responded:
"Mary, Gracias por su resena de cinco estrellas. Mi equipo de State Farm y yo estamos felices de ser sus buenos vecinos. (Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!)"
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euris brioso

September 5, 2025

5  out of  5
rating by euris brioso
"Great costumer service from olga marroquin she is very reliable and always there help me with my policy 10/10 for her."
We responded:
"Euris, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Olga "Janet"; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Keyli Figueroa

September 3, 2025

5  out of  5
rating by Keyli Figueroa
"Ronald is a very kind person and was of big help in changing my insurance. He is very patient and made sure I understood everything clearly."
We responded:
"Thank you, Keyli, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Ronald, our entire team, & I appreciate the 5-Star recognition! If you ever have any questions on your auto insurance, Life insurance, Home Insurance, Renters Insurance or need assistance, we’re here to help!"
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Osmin Cruz

August 29, 2025

5  out of  5
rating by Osmin Cruz
"Jen es una persona mui amable con todos sus clientes"
We responded:
" Osmin, Gracias por tu resena de cinco estrellas. (Thank you for your 5-star review.) Jen siempre encuentra una manera de llenar a todos nuestros clientes en casa agui en nestra State Farm agencia de seguro! (Jen always finds a way to make all our customers feel at home here in our State Farm Insurance Agency!)"
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Hernan Álvarez Panozo

August 27, 2025

5  out of  5
rating by Hernan Álvarez Panozo
"Thank you Ronald for all your help signing me up for my auto insurance. Made process easy and helped me understand. Will continue to recommend."
We responded:
"Hernan, Thank you for your 5-star review! Ronald, along w/ my State Farm team and I are happy to be your good neighbor!"
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Shawn Lee

August 26, 2025

5  out of  5
rating by Shawn Lee
"Ronald helped me bundle my life and auto policies. Allowing me for a better rate!"
We responded:
"Hi Shawn, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Ron provided at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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David Bombard

August 15, 2025

5  out of  5
rating by David Bombard
"Melissa is the best!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Melissa and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kyra Hardenburg

August 12, 2025

5  out of  5
rating by Kyra Hardenburg
"I’ve had nothing but good experiences working with Ronald. He’s guided me through all my insurance needs and is always so patient and helpful when I come to him with questions. I recently needed my windshield replaced and he went above and beyond to help me through that. I’d literally be so lost with my insurance if it wasn’t for him!"
We responded:
"Hi Kyra, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Ron will be happy to see your review. He takes great Pride in his work. If you ever have any questions or need assistance, we’re here to help!"
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John palmont

August 8, 2025

5  out of  5
rating by John palmont
"Happy to say I have switched my insurance to TD Clayton State Farm. Thank you to Ronald for making the process as easy as possible. He explained everything and helped me understand a lot that I didn’t know before. 100% recommended."
We responded:
"Thank you, John, for your 5-star review! Ron, My State Farm team, and I are happy to be your good neighbor!"
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Cindy Jovel

July 11, 2025

5  out of  5
rating by Cindy Jovel
"I was shopping for insurance and Ronald made it quick and easy, he was very helpful and I am getting the best rate for car insurance than I've gotten in a while!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Ronald & our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Darren Weber

July 3, 2025

5  out of  5
rating by Darren Weber
"They have covered me for 20 years. I went though a few claims in all those years. Always good and responsive service. No complaints."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Benjamin Hall

June 2, 2025

5  out of  5
rating by Benjamin Hall
"Ronald was a huge help! He got us a way cheaper price than our old insurance, got us set up quickly, and was super patient and helpful with all our questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Ronald specifically! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Quirbach

May 23, 2025

5  out of  5
rating by Michael Quirbach
"The Agent Ronald Velasquez was awsome to work with, he explained everything very clearly and answered all my questions. It was a pleasure to work with T D Clayton State Farm."
We responded:
"Hi Michael, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service w/ Ronald gave. He takes great pride in his work advising our customers. He has always had 5-star reviews! If you ever have any questions or need assistance, we’re here to help! T.D. Clayton"
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Pangdizzle

May 8, 2025

5  out of  5
rating by Pangdizzle
"My parents have been long time clients of TD Clayton. I had the privilege of working with Melissa. She was easy to talk with, very professional, and was extremely knowledgeable. This made the process very easy and quick. I highly recommend her and will use her again."
We responded:
"Your Parents taught you Well!!! Thank you for your 5-star review! Melissa and all of us here at TD Clayton State Farm are happy to be your good neighbor!"
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holly spalding

March 28, 2025

5  out of  5
rating by holly spalding
"Ronald was amazing! Really helped me in a professional and quick fashion. Much appreciated!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dawn Zook

March 14, 2025

5  out of  5
rating by Dawn Zook
"These guys are so helpful anytime I call! The besting the business!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Curtis Porter

February 21, 2025

5  out of  5
rating by Curtis Porter
"Let me say I was a little frustrated at the beginning when I was looking for new auto insurance. Every year, even though my driving record is clean, my auto insurance goes up, and I end up looking for a better quote. This year, I decided to try State Farm and I was impressed with Ronald Velasquez's customer service. I dealt with another insurance rep who knew me and we had set up a date and time to start the process. Well, guess what? That date and time never happened, so I ended up texting back and I received a call from Ronald. I have been in the computer business for years and one thing I have learned is that customer service is very important. I immediately received a call back from Ronald and he walked me through the entire process. I was very pleased with my quote and the setup. Ronald even assisted me in getting my name changed and responded immediately. As for now, Ronald's service is greatly appreciated and I'm happy that we were able to get the ball rolling. I now have State Farm as my policyholder. Thanks again for the great service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Ronald and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Captain Nihal Perera

February 6, 2025

5  out of  5
rating by Captain Nihal Perera
"We've been with State Farm for half Century now. When I was transferred to Washington by my airline we resided for six years in Winchester Virginia. We had the pleasure of working very closely with Ms. Peggy Kinsey of the TD Clayton State Farm Agency. She and her staff were always very caring, kind, friendly and extremely professional, treating us with the utmost respect. We highly recommend this agency especially Ms. Peggy Kinsey for her absolute professionalism to us always! With very warm sincere regards, Captain Nihal Perera retired United Airlines Pilot."
We responded:
"Hi Captain Perera! We’re honored by your positive feedback! I remember the day you first came to us. Peggy came to me after you left and said "He came to us because of our Blue Ridge Soccer League Sponsorship!" We love giving back to our community! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amirah Grant

January 15, 2025

5  out of  5
rating by Amirah Grant
"Marilyn Fultz was very helpful with explaining my life insurance policies she is the best agent! I’ve none her for years and will follow her! Great service!"
We responded:
"Our Team is honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David barker

December 6, 2024

5  out of  5
rating by David barker
"Great service. Ronald was great."
We responded:
"Hi David, Thank you for taking the time to share your thoughts! Ronald is best in our book too! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Imane Ouaziz

December 5, 2024

5  out of  5
rating by Imane Ouaziz
"Great customer service , 💯 recommended 😀"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ron Lauck

November 22, 2024

5  out of  5
rating by Ron Lauck
"Ronald Velasquez is the gold standard for customer service. He provided clear communication and followup while handling our situation. Ron made sure we were taken care of 100%. WILL highly recommend to anyone!"
We responded:
"Ron, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and specifically Ronald. Really like the "Gold Standard" comment! If you ever have any questions or need assistance, we’re here to help!"
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mauricio ramos

September 28, 2024

5  out of  5
rating by mauricio ramos
"Since the first day I came in into the office not sure if this was the right place to start my first insurance Ms. Jen Delcid made me feel at home giving me answers to all my questions and concerns. Her professional demeanor is what gives you the assurance that you have made the right choice."
We responded:
"Hi Mauricio, Thanks for your kind words. Jen is a huge part of our Team and has always given her best in taking care of our customers' needs. Trust is so important in our industry and Jen exemplifies that every day. She will be excited to hear your comments! "
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Bryan Gutierrez

July 31, 2024

5  out of  5
rating by Bryan Gutierrez
"From the moment I started the process online to the minute I left the there office It was nothing but EXCELLENT SERVICE! it felt great going in and actually talking to someone in person that can go over coverages and numbers. Ronald Velasquez has the best customer service and is very knowledgeable at what he does. The rates were excellent. Make sure to have Ronald help with all your future needs. Also regardless of how busy they are they greet everyone that walks in with a smile and a hello and letting everyone know that they are welcomed and that they will be right with them."
We responded:
"Thanks for the glowing endorsement Bryan! Ronald has been a huge asset to our Agency. He will be absolutely excited to hear your comments. Thanks again for entrusting your insurance needs with us! T.D. Clayton"
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Mike S

May 17, 2024

5  out of  5
rating by Mike S
"State Farm agent Jen was extremely knowledgeable and helpful providing me with my new insurance policies. I highly recommend!!"
We responded:
"Thanks Mike, Jen is very knowledgeable and develops great professional relationships with our clients. We are blessed to have on our Team! She will be excited to see your excellent review! T.D. Clayton "