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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David barker

December 6, 2024

5  out of  5
rating by David barker
"Great service. Ronald was great."
We responded:
"Hi David, Thank you for taking the time to share your thoughts! Ronald is best in our book too! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Imane Ouaziz

December 5, 2024

5  out of  5
rating by Imane Ouaziz
"Great customer service , 💯 recommended 😀"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ron Lauck

November 22, 2024

5  out of  5
rating by Ron Lauck
"Ronald Velasquez is the gold standard for customer service. He provided clear communication and followup while handling our situation. Ron made sure we were taken care of 100%. WILL highly recommend to anyone!"
We responded:
"Ron, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and specifically Ronald. Really like the "Gold Standard" comment! If you ever have any questions or need assistance, we’re here to help!"
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mauricio ramos

September 28, 2024

5  out of  5
rating by mauricio ramos
"Since the first day I came in into the office not sure if this was the right place to start my first insurance Ms. Jen Delcid made me feel at home giving me answers to all my questions and concerns. Her professional demeanor is what gives you the assurance that you have made the right choice."
We responded:
"Hi Mauricio, Thanks for your kind words. Jen is a huge part of our Team and has always given her best in taking care of our customers' needs. Trust is so important in our industry and Jen exemplifies that every day. She will be excited to hear your comments! "
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Bryan Gutierrez

July 31, 2024

5  out of  5
rating by Bryan Gutierrez
"From the moment I started the process online to the minute I left the there office It was nothing but EXCELLENT SERVICE! it felt great going in and actually talking to someone in person that can go over coverages and numbers. Ronald Velasquez has the best customer service and is very knowledgeable at what he does. The rates were excellent. Make sure to have Ronald help with all your future needs. Also regardless of how busy they are they greet everyone that walks in with a smile and a hello and letting everyone know that they are welcomed and that they will be right with them."
We responded:
"Thanks for the glowing endorsement Bryan! Ronald has been a huge asset to our Agency. He will be absolutely excited to hear your comments. Thanks again for entrusting your insurance needs with us! T.D. Clayton"
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Mike S

May 17, 2024

5  out of  5
rating by Mike S
"State Farm agent Jen was extremely knowledgeable and helpful providing me with my new insurance policies. I highly recommend!!"
We responded:
"Thanks Mike, Jen is very knowledgeable and develops great professional relationships with our clients. We are blessed to have on our Team! She will be excited to see your excellent review! T.D. Clayton "
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Gabrielle Hottle

May 13, 2024

5  out of  5
rating by Gabrielle Hottle
"Last week I had gotten a text from the office stating that there would be a rate increase to my premium and they had asked me to call to see if I qualified for any discounts. I had initially thought that any discounts that I qualified for had already been applied but after speaking with Ashley, I was gratefully surprised! After taking the time to discuss my situation she was able to save me money on my monthly premium instead of having it increase at all as originally discussed. Thank you so much again Ashley for the wonderful assistance and from saving me from having to budget my finances again with this crazy inflation! <3"
We responded:
"Hi Gabrielle ! Thanks for letting me know how pleased you were with Ashley's taking care of reviewing and making sure we were giving you our best rates! It's important to us that we take care of our client's best interest each and every day. Thank you for allowing us to earn your business and taking the worry about insurance off your plate!"
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Leslie O

March 23, 2024

5  out of  5
rating by Leslie O
"Excellent customer service. Jen made switching insurance companies easy and saved me money!!"
We responded:
"Leslie, Thank You for the excellent review. Jen is a big part of our Team. I know she will be thrilled to hear your comments!"
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Æntonio Espinoza

May 22, 2023

5  out of  5
rating by Æntonio Espinoza
"T D Clayton Jr Excelente servicio el mejor que he visto te atiende de lo más mejor cuando vas la oficina o por llamada cuando tiene inquietud de seguro y tiene atención en español Jen Delcin muchas gracias por tu atención y fuerzo al momento de ayudarme con mi pólizas Muchísimas gracias"
We responded:
"Muchas gracias por tu reseña excellente, Marcos. Jen siempre hace un buen trabajo con nos clientes! "
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TJ Huston

May 9, 2023

5  out of  5
rating by TJ Huston
"The Winchester office is super helpful and Stacey has always been a huge help when I call in! You can't go wrong with them for all of your insurance needs!"
We responded:
"Thanks for the great comment and review. Stacey is the best!"
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Scott Smith

April 7, 2023

5  out of  5
rating by Scott Smith
"Needed insurance quotes and luckily found Miss Peggy with T D Clayton Jr office what a pleasure to work with gets the job done quick makes great suggestions about what policy to go with!"
We responded:
"Hi Scott, Thank You for the wonderful endorsement! Without doubt Peggy is one of a kind. I am so proud of my entire Team of licensed Representatives. They spend the time to make sure each of our customers' needs are well taken care of on a daily basis. T.D."
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MaryAnn Cookman

April 4, 2023

5  out of  5
rating by MaryAnn Cookman
"Love T D Clayton Jr. Cause I love saving money!"
We responded:
"Hi MaryAnn! We Love you & customers like you also! We strive each day to bring value to our customers' budgets."
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Deborah Bryan

February 24, 2023

5  out of  5
rating by Deborah Bryan
"TD and his wonderful staff have insured our family for many years, including through the teen driver years. Their accessibility and knowledge of the nuances within the field of insurance exemplify genuine care for their clients. We are grateful for their unfailing expert guidance and professionalism. We give them our highest recommendation!"
We responded:
"Deborah, Thank you so much for your kind words. My Team and I appreciate knowing that we are making such a difference in the lives of our customers! T.D."
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Jill Sherrill

February 23, 2023

5  out of  5
rating by Jill Sherrill
"I have been with State Farm for years. Peggy is great and always a pleasure to work with. She really keeps the home town feeling alive."
We responded:
"Thank You Jillian for the excellent review. Everyone on my Team loves to have our customers feeling that their needs are well taken care of. Hometown Feeling...Pass it on...It's Contagious!"
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Jodi Kenney

February 10, 2023

5  out of  5
rating by Jodi Kenney
"Just wanted to give a huge shout out to Margaret (Peggy) Kinsey with State Farm in Winchester VA. After doing several online searches for alternative insurance and feeling the frustration with the many high quotes I was receiving I was about to give up. Immediately after a google search Peggy called and left a message stating she would love to help me with my insurance needs. Not only was Peggy pleasant on the phone she spent time going through options to get me the best (cheapest) rate and explained that I could make changes at a later date, if needed. Her customer service was outstanding and speaks volumes for the office she works in. Peggy I cannot thank you enough for the 'down home' feeling you provided on the phone. I appreciate your kindness throughout our phone call. I know you have MANY clients, but to me, I felt like I was the only one! Thank you again!"
We responded:
"Thanks Jodi! What a wonderful review! Peggy and the entire Team appreciates the big vote of confidence in what we do daily. Any time you need anything just give us a call. T.D. Clayton"
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Sue M

February 6, 2023

5  out of  5
rating by Sue M
"I always enjoy working with the TD Clayton Jr. team for our auto insurance - our 'go to' person is Peggy and she has always assisted with our requests and helped us in any questions we had. Peggy is a #1 employee supporting their customers as far as we are concerned."
We responded:
"Hi Sue, Thank you. You and your family are valued customers. Peggy is a great asset to our Agency. We love to hear from our customers who have been with us for a couple of generations! As always, contact us any time! T.D. "
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Nichole Brill Henry

February 3, 2023

5  out of  5
rating by Nichole Brill Henry
"We have been With TD Clayton Statefarm Insurance for a few years now. we absolutely love the service they provide. Peggy is always ready to help and never makes you feel like you are taking her time. Everyone at this office is super nice on the daily. Thank you for your exceptional service you provide."
We responded:
"Thanks for taking time to give us this excellent review Nicole! We strive to make insurance easy and efficient for all our customers each day. We are honored to have you and yours' as a part of our T.D. Clayton-State Farm family!"
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Pam Gericke

February 1, 2023

5  out of  5
rating by Pam Gericke
"Thank you Peggy for the personalized service you have given me for over fifteen years. We have shared a few bumps in the road but you have helped me navigate them flawlessly. You make me feel that my interests are your top priority. When I decided to get off parental welfare, you..Peggy acted as a surrogate Mother. Your kind voice, your enthusiastic energy, and your support has always been appreciated. Thank you TD Clayton for hiring such a strong advocate for your business. Her knowledge and ability to explain and define verbiage is paramount. Her ability to navigate personal emotions is key to a great deal of your success. I give your company a 5 star rating because Peggy gives me 5 star service. I without hesitation or trepidation recommend TD Clayton’s State Farms Insurance company for all your insurance needs."
We responded:
"Hi Pam, First of all, Thanks for the 5-star rating! More importantly though, I cannot express my gratitude enough for your heart felt note. My Team always does what in the best interests of our customers! But you are right about Peggy taking that to an entirely higher level. Peggy's years of experience in asking the right questions at the right time during a conversation puts her at the top of any insurance professional listing I know. I am proud to have her on my team and if there were a 100-star rating category, I'm sure she would be at the top of that list also. Again..., Thank You. T.D."
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Steven Jones

January 30, 2023

5  out of  5
rating by Steven Jones
"I, like many lately, am a paycheck to paycheck bill payer. Well, that stress can be difficult and compiled if bills are due just hours before your paycheck reaches the bank. Right? Peggy, and friends at State Farm immediately recognized my concern and saved me an overdraft fee. The response was a heartwarming relief."
We responded:
"Good Morning Steven, Thanks for recognizing Peggy for the great work she does. We're all in this together! If there is a way we can help, we will do it! Thanks for the Super-Duper review! T.D. "
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N Lee123

January 24, 2023

5  out of  5
rating by N Lee123
"No matter what my question or request is, the wonderful staff at TD Clayton are always there to help me! Superior service, support and always service with a smile! You will NEVER regret using them for all of your insurance needs!"
We responded:
"Dear Nancy, Thank you so much for the excellent review. My Team & I appreciate the kind words. T.D. Clayton"
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Kevin Thompson

January 23, 2023

5  out of  5
rating by Kevin Thompson
"I have been with state farm avery long time! TD CIAYTON and peggy do a wonderful job,as well as the rest of his people.Thank you for your service."
We responded:
"Thanks Kevin! I appreciate the great review! TD "
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Carolyn Payne

January 23, 2023

5  out of  5
rating by Carolyn Payne
"Our Agent is Peggy, We’ve had her over 15 years and she is wonderful, House, Life, Personal Property, she has it all, Over the years now along with us is 3 daughters and families, A granddaughter as well, It’s a family company for us, We love the compassion and interest she gives us. You can’t go wrong with State Farm, TD Clayton services"
We responded:
"Thank You very much Carolyn! We are privileged to serve you and all our customers. We cherish each professional relationship and hope to continue to serve for many years to come. We have family's that have been customers and are in their 3rd generation with us! T.D. "
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Erik S

January 22, 2023

5  out of  5
rating by Erik S
"Incredibly helpful, and kind! Doesn’t waste time!"
We responded:
"Thanks Erik! Glad to assist you over the weekend! T.D."
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Donna Schuiteman

January 21, 2023

5  out of  5
rating by Donna Schuiteman
"We have been with State Farm and TD Clayton for 30+ years. They are the best and Peggy has taken care of all our needs big or small. The staff is awesome and really care about your needs."
We responded:
"Donna, Thank you for your kind words. Peggy does a fantastic job taking care of our customers' insurance needs. She takes the time to ask the right questions...questions that our customers have never thought about before. That's where her value to our customers comes in. T.D."
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Lexi Cook

January 19, 2023

5  out of  5
rating by Lexi Cook
"We have been using TD Clayton State Farm for years and they have been great. Peggy is our specific agent and she is so kind, personable and always super quick to answer any and all my questions or to make a policy change. She makes the process easy!"
We responded:
"Lexi, Thanks for the excellent review. Peggy will be thrilled to know you think that much about her. Peggy has been with my Agency since 2005 and has a huge customer following. Truth be known, many times I will answer the phone and the customer will say " Oh, Hi T.D., How are you? May I speak to Peggy? She already knows what I'm talking about!" I appreciate your business Lexi and glad we can assist with your insurance needs! T.D."